Two main tasks in eCommerce are ensuring excellent visibility for your website and increasing the number of purchases on it.
SEO aims to improve search engine rankings and, thus, attract traffic to your website. Meanwhile, conversion rate optimization (CRO) will help convert visitors into customers.
You can combine both strategies to make pursuits even more effective. Various SEO techniques can help increase eCommerce conversions, so keep reading to learn about them.
The eCommerce conversion rate shows the percentage of people who end up buying something. The formula to measure it is simple. For example, 1000 people visit your site per day, and 5 of them make a purchase. The eCommerce conversion rate calculation will be as follows:
5/1000*100% = 0.5%
How do you know whether your site has a good eCommerce conversion rate? According to a LittleData survey, the average conversion rate for eCommerce businesses is 1.3%. Anything below that means you have room for improvement. The top performers have a conversion rate of 3.3%, and getting there can take time and effort.
SEO consists of techniques for attracting organic traffic to your page. They include optimizing a website to meet Google standards, researching keywords, optimizing your pages for those keywords, etc.
Your website’s goal is to appear at the top of the search engine result pages (SERPs) for keywords that describe your products.
SEO techniques are great for directing high-quality traffic to your pages. They can also help to improve the eCommerce conversion rate. Here are the SEO aspects that you should focus on for CRO.
The first thing you can do to enhance conversion rate with SEO is to create product pages that contain the right keywords and meet user intent.
User intent is why a user decides to google something and what they expect to find. There are four major user intent categories that you’ll have to work with:
The first step is to look at your keyword list and sort the keywords into one of these four categories. As eCommerce sites typically have hundreds of pages, it’s best to focus on transactional and commercial keywords first — these will help you improve the conversion rate.
It’s safe to assume that a keyword like “buy men’s brown shoes” is of transactional intent. But user intent goes deeper than that.
You also want to understand what information users want to see on the page. For this purpose, run a Google search for the keyword that you’re trying to optimize for and see what the search engine returns.
After the text ads, you’ll typically see local pack results for such a request.
Source: Google
Alt: Local results in an eCommerce search.
Then, it will likely show you images and shoppable ads.
Source: Google
Alt: Image and ads in eCommerce search.
If you see any of these features, it’s a good idea to try to get your company on these, either by doing local SEO or creating a Google Merchant Center account, because these results will always be higher up in search than organic results.
But that’s more of a long-term project. For now, go down to the organic results.
Source: Google
Alt: Organic results in an eCommerce search.
Click through the top ten organic search results and take a look at what content these websites show. Here’s what a typical page looks like.
Source: Macy’s
Alt: Layout of a category page of an eCommerce website.
The other pages from the SERP look very similar. A few trends are obvious here:
Based on that, you can conclude that when searching for “brown men’s shoes,” users expect to see a list of options to filter through them. They don’t expect to see descriptions or only a single product.
If your page does make it to the top of the SERP and doesn’t show users what they want to see, they might go back. This negatively influences not only the eCommerce conversion rate but also SEO.
So do this analysis for all pages that are likely to convert, like product and category pages, and ensure you meet user expectations.
On a side note, don’t only focus on shorter keywords with high search volumes. Long keywords are typically used to find a particular product. Even though thousands of people may not be searching for them, the conversion rate might be higher.
Here’s an example of such a keyword. The first result is a single product that matches what the user might be looking for.
Source: Google
Alt: Results of a long-tail keyword search.
Apart from intent, don’t forget to optimize a page for the keyword as well. You want the primary keyword to appear not only in the body of the text but also in the SEO tags:
Doing this ensures that users will find your pages and that the eCommerce conversion rate will grow because the people who find your pages will be more interested in the products you offer.
Optimizing page content for user intent is probably the most significant part of CRO, and SEO can help with this. You can also optimize technical SEO.
Users don’t like when they follow a link and find a 404 page or when the site takes half a minute to open, especially on mobile platforms. 53% of mobile users will leave the page if it takes more than three seconds to load.
If you optimize website speed and deal with other problems, more people stay on the site and convert.
Start by identifying the issues. To do this, you can use SE Ranking’s audit. This tool can analyze your site and find all sorts of issues, like 404 errors, duplicate content, Core Web Vitals that are below average, and code pieces that are slowing down the site.
Run this audit once a week and look up suggestions for improvements.
You’ll typically have to do some of these things to speed up your site.
You also should consider users on all platforms. Make sure that your site loads differently on mobile platforms and prioritizes mobile responsiveness. This will help retain users who view your eCommerce store from mobile, which might be over half of all visitors.
Finally, there’s one thing you can do to increase the clicks on your site in the organic search results. With Schema markup, you can show significantly more information in SERP.
For example, this page shows an image of the product and some navigational links.
Source: Google
You can also show things like the price of an item, its availability, and your opening hours.
Use Google’s Structured Data Markup Helper to add Schema to your pages, or ask AI tools to generate the code for you.
Users might leave without purchasing if they can’t find the product they want. This is why you also have to work on making your navigation seamless across all platforms.
The main navigation bar has to be at the top of the page, feature popular categories, and have subcategories if necessary.
Source: Alexanderscolumbus.com
Other best practices include the following:
If you’ve chosen a good platform for your eCommerce site, some of these best practices might already be implemented by default.
That said, you do have to think a lot about the navigation system. Deciding what categories to put first on the menu list or whether to have a separate menu item for discounts depends on the type of business you run.
You’ll need to figure that out by planning and simply by trial and error. For a more data-based approach, you can use heatmap software.
Now, let’s look at a list of pros and cons so you can figure out whether SEO is right for your eCommerce business.
Do you think SEO is right for your eCommerce company? If it is, follow the best practices to gain a better SERP position, more traffic, and more sales.
While you’re at it, don’t forget to use the SEO conversion optimization tips from this article to improve the eCommerce conversion rate and traffic numbers.